Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our Service, or contact us for support. This may include your name, email address, phone number, and practice information.

2. Protected Health Information

When you use our Service to store client information, you may provide Protected Health Information (PHI). We handle all PHI in accordance with HIPAA requirements and our Business Associate Agreement.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service, to process transactions, to send you technical notices and support messages, and to respond to your requests.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our Service, subject to confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations and resolve disputes.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities. Contact us to exercise these rights.

8. Cookies

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ezipm.com.